Customer satisfaction is our eternal pursuit. Kolais always pays close attention to the needs of customers. In order to reduce the mechanical failure time of customers, the Kolais service center has spent ten years accumulating a complete server process, which can repair customers' machines with the fastest response cycle and improve the operating rate of customers' machines.

Network diagnosis function: Enables customers to communicate online with service engineers in a timely manner and obtain the most practical solutions.

"Golden Diamond Service" : Thoughtful and worry-free service throughout the entire process. We provide pre-sale planning, in-sale support and after-sale service to help customers improve production efficiency, reduce costs and ultimately enhance their market competitiveness.

To adapt to the development of the information age, Koles' various services maintain the characteristics of timeliness, effectiveness, high quality and all-round service. Help customers enhance production efficiency, reduce costs, and ultimately improve market competitiveness.

Timeliness: Meticulous layout and the construction of a dense service network ensure that professional services are provided to customers in a timely manner.

Effectiveness: The expert-level technical team meets the high-quality service demands of customers.

High quality: The company provides training in etiquette, professional theories and skills for its services, and selects and appoints personnel through strict assessment and selection.

All-round: Koles builds a "Gold Diamond" level of worry-free service throughout the process. From pre-sale to after-sale investment planning, from machine selection to installation and commissioning, from technical personnel training to solving production process problems, we will provide you with professional services in all aspects

Pre-sale service

By providing customers with various forms of pre-sale services such as investment budgeting and factory planning, we ensure that their planning is both reasonable and standardized, as well as cost-saving.

1) Investment budget: We offer product profit analysis, air compressor selection and auxiliary equipment matching and budgeting, as well as human resource allocation budgeting services.

2) Factory planning: Provide services including installation dimensions for equipment foundations, layout of equipment placement, and pipeline design.

3) Provide information on various auxiliary equipment for air compressors.

During-sale service

By guiding the installation of water and electricity for customers' air compressors, providing free commissioning services for new machines, and offering training to customers' technicians and operators, we ensure that the machines are installed in a standardized and reasonable manner. And enable relevant personnel to be familiar with operating the company's machines and understand their maintenance and upkeep.

1) Installation of air compressors and commissioning services for new machines.

2) Training for air compressor operators.

3) Training of relevant technical personnel.

After-sales service

•  For users who purchase Koles products, free training will be provided until they can operate, use and maintain them independently.

•  Our company can promptly send personnel to the user's site to assist and guide any technical problems.

•  If users need new equipment or need expansion (renovation), free technical guidance will be provided.

•  After the company's product upgrade, priority will be given to the renewal and replacement work of previous users as needed.